Excellent follow up
When our roof was damaged last fall from a severe hail storm, several other roofing companies were unsuccessful working with our insurance company to get it approved. A friend of ours connected us with Bill Applegate, your salesman, and we could not have been more satisfied with his level of service! Bill took the time to walk us through the process, explaining the many tactics insurance companies use to discourage homeowners from pursuing a roof replacement. He was very knowledgeable of consumer protection laws and our rights as a homeowner and assured us that our roof qualified for a complete replacement by our insurance company. Bill took the lead in working with our claims agent and insurance inspector, and when they only approved patching the roof, Bill followed up with the insurer to hold them accountable for what they were responsible for which was a complete roof replacement! We couldn't be happier with our roof, but without Bills knowledge and expertise, we would not have known what we were entitled to and would have settled for so much less!
