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Drew was great with communication leading up to the start of the project and Jerry did an amazing job communication throughout the roofing process, including photos as the work was being done as well as the completion.
The roofing crew tore off the old shingles and replaced with a new roof in one day. They were very professional and worked hard continuously all day. Chad Kaylor, Field Supervisor, explained everything in detail on what to expect during the roofing project. We are very pleased with our new roof installed by Feazel Roofing.
My professional life has always revolved around providing great customer service, and I truly appreciate it in return. My experience with Feazel, unfortunately began with a problem, while installing a roof on my neighbors house, Feazel accidentally cracked a portion of my sidewalk. It has been my experience that the actual problem in any relationship, is not the problem, but how it is handled. Feazel reached out to me about the issue, and it was handled quickly and professionally! At which time I stated " because of there great service, when I need a roof, the job is there's: Little did I know that 3 months later, I would need them. The entire process was a pleasure, I was kept informed of scheduling, coordination, all aspects. Feazel worked directly with my insurance company to coordinate all damages, and costs. The attention to details was also appreciated. The clean-up was tremendous, the even returned the next day to review the job, and clean up the yard one more time. Great service, I would recomend them to any and all!
One day roof tear off and complete new roof. Work crew was from Columbus, exactly on time, and phenomenal work ethic. Cleanup included magnet sweep of yard. Wonderful job!
We had an issue with our newly installed gutters and it was quickly and satisfactorily resolved. Drew Bailey with FEAZEL couldn’t have been better to work with and their gutter contractor was outstanding!
I am very happy with my experience with Feazel Roofing. They recently replaced my roof and did an amazing job. Zach was very informative and professional and took his time to explain the whole process. Robert and his crew did a great job! They were on time, professional, and made sure everything went smoothly. Job well done too! Thank you!
I was very pleased with the communication and service provided. Bryan and Robert gave timely updates and were very responsive. The crew was polite, efficient and cleaned up after the project well. My roof looks fantastic. I am extremely pleased with the entire experience. I have referred Feazel to my neighbors and I will use them again.
I just wanted to say thank you to everyone at Feazel Inc. Everyone we dealt with was extremely professional, kind, helpful, and beyond words. Both of the projects are beautiful and more than we could have ever expected. Special thank you to Brenda for all of her time coordinating the gutter removal/install with Leafgurad which was not an easy task. Another thank you to Robert for sending the best crew for both roof installations. I also wanted to recognize the 2 gentlemen, Richard and Dave, that spent the first day working in the snow and the second day in the pouring rain to take care of the wood siding at the edge of the shingles. My father is very pleased with their craftsmanship and end result.Thank you again so much. We greatly appreciate it.
I was very pleased with the workmanship, and follow through with communicating and informing me of what is going on. The staff and representatives were very friendly and accommodating, and helped with many aspects to make the job go as well as possible.
they were vey great. they were on time and very professional. They cleaned up the yard after they were done for the day and when they were done with the job.. I would recommend Feazel to anybody.. the customer service is Fantastic. Keeps you up to date on productsthat was ordered