Trustworthy and efficient
We have had our roof for 3 years now. We’ve had a cpouple of warranty issues handled promptly and efficiently. Excellent service and we were extremely pleased with the initial roof replacement in one day on the hottest day of the year in Jult!
AWESOME EXPERIENCE
Professional, friendly people with quality materials and I can't say enough good things about them and their work. Lots if people checking in with my almost daily to double check plans and following up after the install was complete. I've never had this type of communication and customer service. Awesome!!
Roof Replacement Evaluation
Totally impressed with the professionalism and quality of work. We can’t say enough great things about Andy Hartman. He worked tirelessly with a reluctant insurance company. Eventually he convinced them that the roof needed replacing. We highly recommend Feazel and Mr. Hartman for your roofing needs.
April 2024 Roof replacement
Very happy with Feazel. Showed up in the morning day 1 and immediately got to work. Finished up day 2 and did a fantastic job cleaning up. Our flower beds and landscaping were not damaged in any way. They did a fantastic job cleaning up nails and debris. Would recommend to anyone that needs a new roof.
Great Experience
I had both siding and gutters replaced. Our contact Bryan Long was by far one of the best representatives you could ask for. Everything happened as he described from start to finish. The cost was right on and employees from the crews to the administrative people were excellent to deal with. This was by far one of the best overall experiences for a project this size I have ever had. I would not hesitate to recommend Feasel for a project of this type
Crew was great!
Our crew was fantastic. They left the work site incredibly clean and worked in a very organized manner. Everything from customer support to project manager communication was appropriate and timely.
Perfect Roof Replacement
We just had a complete roof replacement and gutter guards installed by Feazel. Everything was done perfectly! Those we dealt with were reliable, knowledgeable, honest, kind, flexible, trustworthy, and most professional. Feazel has an outstanding team, whose excellence in customer service made it a very positive experience for us! Matt, Field Supervisor, was highly recommended by a neighbor, whose roof had just been replaced by Feazel. He clearly explained everything, and was patient and kind as he responded to all of our questions. Matt was very helpful and most knowledgeable. He listened to our concerns and advised the installers. As promised, the roofing crew covered and protected our landscaping and the deck. Robert, Project Manager, oversaw the roofers and gutter guard installation. They finished the complete tear down and install in one 12 hour day! Clean up was immaculate, too! The installation crew did a fantastic job. Our new roof and the gutter guards look great! Thanks to Robert and Matt, the installation was perfectly completed. The main office was quick to respond to all emails and flexible to all requests. Their on-going communication and customer service was awesome! It was a pleasure to deal with them and we appreciated their support. The Feazel employees exceeded our expectations. We highly recommend their work and thank them for their outstanding customer service and their dedication to perfection! Nancy and Fred Caesar
Great experience
Everyone from Feazel was very professional and helpful They handled everything from dealing with our insurance company to keeping us informed of everything happening Roofers removed our old roof and installed the new one and we’re done in 11 hours including cleanup They were extremely hard workers and cleaned everything up I would recommend them definitely
Excellent roofing experience
My experience with Feazel was outstanding!! I experienced storm damage to my roof and could not get any help from my insurance company until Feazel came to my rescue. I want to especially thank Tim S. once he got involved he stepped in and helped with dealing with the insurance company. He provided me with guidance and provided the insurance company with everything that they needed for the claim. I would also like to add that the experience with Grant and his crew ran extremely smooth during the placement of the new roof. I would definitely recommend Feazel they are very thorough, helpful, dependable and professional.
Roof Replacment
Working with Feazel Tim Squire and Brain Jaeger was the best experience ever. Tim Squire did an excellent job submitting my insurance claim on my behalf. He kept me informed of the entire process at every step. He spent so much time explaining every step and sent me photos of past jobs he did. Brian Jaeger, the Project Manager, also did an excellent job, he kept me informed of the job , every day he arrived onsite he sent me pictures and did a Facetime of everything. Also did a final inspection when the job was complete to make sure everything was good and complete. In fact, everyone you talk to at Feazel are always polite, kind, and professional. Very hard to find a company like this in today’s world. There communication across the board is like no other I have dealt with in my career. Top notch all the way around.
