Grey home with white trim and red shutters with a new roof installation from Feazel in Winston Salem, NC.


The roof over your Winston-Salem residence is your home's first line of defense against the elements, and when repairs or replacements are in order you'll want to treat your roof like the investment that it is and go with a trusted roofer. But that leaves many homeowners with the next question—how can I discern a reputable roofing company from an unreliable one?

Feazel, a long-experienced and BBB A+ rated roofing company in Winston-Salem and the surrounding region, has put together the most important areas of a roofing contractor's resume and portfolio for potential customers to check on before hiring their services.

Are They Licensed, Insured and Bonded?

One of the first questions you'll want to ask any roofing contractor you're considering working with in Winston-Salem is if they are licensed and insured in the state of North Carolina. Licensed roofing contractors are legally permitted to provide roofing services in the state, and the insurance protects both the roofer and the homeowner in the event that something goes wrong.

You'll also want to clarify that a roofing company is bonded. This means that they have purchased a surety bond, which is a legal contract that protects customers financially in the event that the roofer cannot complete the agreed-upon work. Basically, it's a way for contractors to reassure their customers that they will complete the project in its entirety. 

Look for an Already-Reputable and Well-Reviewed Roofer

We tend to trust a business easier when other people, contractors, and organizations have placed faith in it, too. Googling roofing contractor reviews in Winston-Salem is a great place to start—if other homeowners seem to be pleased with their workmanship, it feels like we can count on that same level of service, too.

Aside from the customers themselves, if well-known names in the roofing industry have rated, awarded, certified or acknowledged the capabilities, expertise or ethical practices of a roofer, homeowners should feel some reassurance as well. Some reliable esteem in the roofing industry could include:

  • Membership with the NRCA
  • Accreditation or Rating from the BBB
  • Affiliations with Remodeling Organizations
  • Certifications with Roofing Manufacturers

Make Sure to Ask About Their Experience

Another sign you have found a reputable roofing company Winston-Salem homeowners can trust is that they've been in business locally for a while now. If a roofer has been in business in the same communities for a decade or longer, it's usually a good sign that they're running an honest operation and have demonstrated some real expertise in their industry.

Still, an experienced roofing company may not offer an extensive list of services, so you'll want to check if they specialize in the niche you're after and whether or not they have installed your preferred roofing material in past projects.

Do They Offer Strong Warranty Protection?

Errors can be made by even the most talented of roofing companies, but a reliable roofer will never leave you on your own if an installation ends up faulty or the materials turn out to be defective. Impressive warranty coverage is an excellent indicator that you're working with a roofer you can trust. It's a written agreement that they'll stand behind their work if anything goes wrong, and shows that they are confident in their craftsmanship.

Feazel offers customers an all-encompassing, lifetime warranty covering both materials and workmanship because we want our customers to rest assured at night that our roofing company will be there if anything ever happens. 

Since 1988, we've been providing top-tier exterior remodeling services in the area, including:

Look through some of our hundreds and hundreds of glowing reviews left on Google or our website to see what past customers are saying about our craftsmanship and customer care. Get in touch with the experts at Feazel today for a free estimate on our Winston-Salem roofing services, and learn more about what our local and reputable roofing company can do for you!