Outstanding
We had a new roof installed and the experience was great. We have dealt with many contractors over the years and Feazel (and especially our sales person and primary contact, Ruben) exceeded all expectations. Ruben explained the process in detail, helped with communications to our insurance company, updated us regularly and was always available to answer questions or concerns. He went the extra mile to make certain that our newly-installed Trex deck and our trees were protected. He was on-site while the work was completed. Ruben is knowledgeable, respectful, responsive and a pleasure to work with. We also met managers Dustin and Cody; they came by before the work commenced, stopped by during the tear off and installation, and then after the roof was installed to ensure it was up to their standards. The crew was timely, respectful and hard-working. They did an amazing job cleaning up each day. Unfortunately, we live in a world where profits are more important than quality of work. Feazel is different; they are the complete opposite. Feazel makes certain that nothing but the highest standards are met in the installation. We cannot be more pleased and highly recommend Feazel Roofing.
