White House
Very good beautiful white siding and white trim on the house. They installed black shutters and that really set the siding off. The workmen did a wonderful job. I highly recommend Feazel for your siding.
Roofing
Excellent experience. Mr Nixon and John were professional and courteous.
Caregiving Extended
I am a part time caregiver for my parents. Their roof has caused many issues in the recent past and we thought for sure we wouldn’t be able to find a company willing to work with the government assistance program they qualified for. Enter scene - Dallas, our sales rep. Kindness, knowledge and unending availability to answer allllll my questions. Shout out to our project managers, Kenneth and Joe who continued to go above and beyond the standard. Many times a had tears in my eyes because of the care they extended to my family. I couldn’t replace the roof, I am not knowing how these things work, and was certain I would be “duped” because I am a girl. But we were absolutely blessed with a company that now a days has become an anomaly. Cannot express my gratitude enough for the gentlemen who helped me take care of my family. True to their word, communication and follow through from all, made for a seamless roof and gutter replacement. Thanks guys!!
Problem Resolution
My HOA condo association has been running me around for 2.5 years with this roofing issue. They have sent multiple roofing companies out to look for the problem and have never fixed or identified anything correctly. They finally sent Feazel Roofing and Richard Hoffman to look for the issue. Rich was professional, extremely knowledgeable, and finally accomplished what multiple other companies couldn't do. He identified all issues, explained them thoroughly, put protective measures in place, and is writing a detailed report to my HOA on all of the issues and what they need to do to finally fix them after years of the same problems. I highly recommend Feazel and Rich Hoffman to anyone needing help with their roofing.
Full roof replacement
I just recently had a full roof replacement and after getting several estimates I settled on Feazel, and I am glad I did! They gave me a more than fair price, they arrived bright and early on the day of the job. They set right to work and did a complete tear off and replacement in one day. They were just as efficient in their cleanup as they were in tearing the roof off. I would like to thank Joshua Killen and his crew for the fine work they did and yes I would recommend Feazel for you roofing needs, and yes the new roof looks great!
The Best Roofing Company in the Land
I called several roofing companies here in the central Ohio area and ended up selecting Feazel to do the roof replacement on our home. For you folks that don't know it, the central Ohio area has been hit by TWO major hail storms in the past year and I would highly recommend all in central Ohio to call Feazel and have them check your roof and there is no charge for this whatsoever. My experience with Feazel started with Nick Junker, Sales Manager, coming to the house and he checked the roof for me. He saw many damaged shingles and marked the spots on the roof. My insurance company sent their own inspector out to verify what Nick had found and there was complete agreement that we needed a new roof. Because of the weather, we were delayed a month or so but it was so worth the wait because the roofing crew showed up a 7:15 AM and by the end of the day I had a new roof. Here I would like to acknowledge Eric Isakov, the lead man of this crew, who did a heck of a fine job along with his crew. I couldn't be happier with the way the house looks now, absolutely beautiful. One other important aspect of the Fe
FOLLOWUP SERVICE
i CONTACT FEAZEL ROOFING THRU JUSTIN KOEING AS WE SAW A LEAK ON THE PATIO UNDER THE ROOF. HE HAD RICH HOFFMAN, THEIR PROJECT SUPERVISIOR STOP OUT THE NEXT DAY. RICH FOUND THE LEAK COMING FROM AROUND THE BEDROOM WINDOWS ANS SHOWED US PICTURES ON HIS IPAD. HE CAULKED THE AREAS BELIEVED TO BE THE CAUSE OF THE PROBLEM LEAK. WHEN FEAZEL REPLACED MY ENTIRE ROOF LAST YEAR I SELECTED THE GOLD PACKAGE WITH A LIFETIME WARRANTY. THERE WAS NO CHARGE FOR RICH HOOFMAN COMING OUT AND FOR FIXING THE APPARNT CAUSE. HE TOLD US IF THERE IS STILL A PROBLEM ANYTIME AGAIN, JUST CALL FEAZEL AND THEY WILL TAKE CARE IT. ONCE AGAIN FEAZEL KEPT THEIR PROMISE AND THEIR WORD. BOB STUDIER
Excellent call back service
Feazel did an insurance claim reroof in November 2022. Everything about that experience was first rate. Didn’t have any really warm days after that for the seal down tabs to adhere firmly. Last Friday we had a rainstorm with 40-50 mph winds. On Sunday I found a torn off shingle on the ground. I texted our sales rep Jake. He responded within 30 minutes and told me he would request a service call on Monday. On Monday, Josh, our area supervisor came to our home, saw the problem, returned early Tuesday morning and fixed the problem himself. Couldn’t be more pleased with the company, the quality of their work, and the professionalism of their people.
10 out of 10 Customer Service - thanks Rich & Dave
During this weekends storm we experienced water leaking from the bay window overhang. We contacted Feazel (they installed our roof) to check it out. Turns out our window caulking dried and cracked over the years - this was the issue, not the roof. Rich and Dave offered to fix the problem for free - great customer service by them - 10 out of 10 stars for Feazel!
Excellent Service
Every staff member at Feazel was excellent from start to finish. Great customer service. John Pollard was our sales rep, Eric our project manager. Both went above an beyond to make sure the project was completed to fullest satisfaction. We were impressed at how the crew took care in covering surfaces and landscaping. Good clean up job. The office staff answered all questions and made it easy to work with the insurance company. They did all the work. Very smooth process. Great working with Feazel.
