Feazel Inc. friendly, honest service wins customer for life
When Marshall Bowden purchased his Groveport house a few years ago, he knew he’d eventually need a new roof. But when it started leaking, he called Feazel Inc. for a quote – knowing he need a fix, fast.
He remembered seeing ads for Feazel Inc. on television and did some research on the Better Business Bureau website (finding our A+ rating!) and Yelp, impressed with the good ratings. So, he called us out for a free inspection.
“I thought to myself, ‘Wow!’,” Marshall said. “I started reading and researching and I was so pleased with what I saw.”
The rough winter meant Marshall knew he would likely need a roof repair or two. He had leaks and he knew there were other issues as well, with the fascia and ridge vent. But after he found a few more leaks, he said he asked his Feazel Inc. contact what was best.
“I knew he had the expertise and I trusted him to be real honest with me. He said I needed a new roof, because the fixes were only going to fix the problem temporarily. I knew he was right,” Marshall said.
“It wasn’t high pressure or anything. I was very impressed.”
Feazel Inc. sent a crew out in the cold to fix and replace Marshall’s roof, and he said they couldn’t have been nicer, worked harder or been more professional. He also said when there was a minor issue – and some rain coming – Feazel Inc. sent a crew out after business hours to make sure his home was protected and the issue was resolved.
He was also impressed with our competitive pricing and lifetime warranty.
“I really value what they do,” he said. “They treated me with respect.”
He has a friend who hired another local roofer and had a bad experience, meaning Marshall is doubly glad he went with Feazel Inc.
“He keeps telling me he wishes he had gone with Feazel Inc.,” Marshall said.
Next up for Marshall is having the interior of his home freshly painted. He joked that Feazel Inc. needs to get into the interior painting business.
“I’d hire them in a minute!” he said.
If you are looking for a new roof, replacement windows or gutters this spring, give our home improvement experts a call.